LPS Scotland sponsors The Agency Business conference

Recently we sponsored the Agency Business conference, hosted by the Scottish Association of Landlords (SAL) Council of Letting Agents at Hampden Park on 21 May. A unique event, this is the only time that letting agents in Scotland come together in a conference setting, and was therefore a great opportunity for us to catch up with our clients. We also met a number of agents who we don’t currently work with, so we took the opportunity to share our experience with them and explore how we could help deliver their tenancy deposit protection needs.

Our Head of Tenancy Deposit Protection, Daren, also contributed to the highlights video of the day, explaining why the Agency Business conference is so valuable to us. Watch it here.

You can also read what people had to say on Twitter by searching #Agentconf

Upcoming Events

Aberdeen Seminar and Drinks Reception, 18th September 2012 Following previous events in Edinburgh and Glasgow, we’re holding a seminar and drinks reception in Aberdeen on the 18th September 2012.

During the seminar you’ll be able to find out more about deposit protection legislation in Scotland and how it affects you. We'll also be discussing timelines for deposit protection and how to prepare if dispute resolution is needed.

The drinks reception will provide a great opportunity for you to meet some of The LPS Scotland team and network with your colleagues in the letting industry. If you’d like to attend please click on the link to RSVP below.

Date: Tuesday 18th September

Seminar: 15:00 - 17:00

Drinks Reception: 17.00-19.30 (drinks and canapés will be provided)

Location: Jurys Inn Aberdeen Hotel, Union Square, Guild Street, Aberdeen, AB11 5RG

Click here to RSVP

Drop-in Sessions

In September and October The LPS Scotland are holding information drop-in sessions across Scotland, where landlords and letting agents can pop in to meet some of our team, ask questions and have a demonstration of our system.

We’ll be running morning (10am – 1pm) and afternoon (3pm – 6pm) sessions at 25 locations across the country. Simply pop along when it's convenient for you – there’s no need to book.

To find out more and see the locations we’re visiting, please visit www.lettingprotectionscotland.com/events.

We look forward to seeing you there.

Invitation to our launch celebration

In celebration of our launch this month, we are holding two drinks receptions on the 18^th and 19^th of July and I would be delighted for you to join us! The first event on the 18^th July will be held at The George Hotel in Edinburgh and the event on the 19^th will be at The Grand Central Hotel, Glasgow. Drinks and canapés will be provided.

You’ll be able to meet myself, Anthony and the rest of the team behind The LPS Scotland, as well as network with your colleagues in the letting industry. There’ll be information on tenancy deposit protection in Scotland and you can find out more about our ‘Win a Day at the Races’ promotion.

If you’d like to come along to one of these launch events, please let us know in advance by clicking on the relevant link below:

Wednesday 18th July Time: 17.00-19.30 Location: The George Hotel, Edinburgh Click here to RSVP

Thursday 19th July Time: 17.00-19.30 Location: The Grand Central Hotel, Glasgow Click here to RSVP

I look forward to seeing you there

Kevin

New event in Edinburgh announced!

Following the popularity of our previous free seminars, we’re pleased to announce that we’re running another ‘Introduction to Tenancy Deposit Protection’ seminar in Edinburgh, on the 27^th June. Over 130 people came along to our last set of seminars at the end of May and this free seminar will cover the legislation and how it will affect landlords and letting agents in Scotland. You can find out more about The LPS Scotland scheme, the dates for compliance and the adjudication process.

Previous seminar attendees have been interested to find out more about multiple tenancies and whether their current inventories were sufficient for the introduction of the legislation, so please do come along with any questions you have about The LPS Scotland, or deposit protection in general. 

To register for this event, please click on the link below.

Date: Wednesday 27^th June

Time: 3pm-5.30pm

Venue: Lochside House

Click here to register

If you would like more information visit our website www.lettingprotectionscotland.com or you can phone us on 0844 472 6666, or email us.

More seminars announced - find out about Scottish tenancy deposit protection!

Following the success of our ‘Introduction to Tenancy Deposit Protection Events’, we’re holding three further information sessions in May, in Inverness, Aberdeen and Glasgow. These free seminars will help landlords and letting agents find out more about the legislation and how it will affect you, the dates for compliance, the adjudication process and how The LPS Scotland scheme will work once it’s launched in July.

We will also be discussing what landlords and letting agents can do now to be ready once schemes launch and how to manage the process going forward.

If you’d like to attend, please register by clicking on the relevant link below:

Inverness Event

Date: Tuesday 29^th May 2012 15:00-17:30

Venue: Thistle, Inverness

Click Here to Register

Aberdeen Event

Date: Wednesday 30^th May 2012 15:00-17:30

Venue: Caledonian Thistle, Aberdeen

Click Here to Register

Glasgow Event

Date: Thursday 31^st May 15:00-17:30

Venue: IET Glasgow: Teacher Building

Click Here to Register

Keep an eye on our events page for information about new events and webinars as they are announced! If you’d like more information visit our website www.lettingprotectionscotland.com or email us.

Scottish Government approves The LPS Scotland as the first ever deposit protection scheme

I am delighted to announce that tenants, landlords and letting agents in Scotland are a step closer to guaranteed deposit protection, with the Scottish Government confirming it has approved its first deposit protection scheme, The Letting Protection Service Scotland (The LPS Scotland). The scheme has been given the go ahead to launch on July 2^nd.

Having already established The Deposit Protection Service (The DPS) in England and Wales, we already have five years’ experience of running a similar custodial scheme and know how to support landlords and letting agents through the transition of new legislation. The LPS Scotland will use this knowledge to provide fast, free and secure deposit protection to support Scottish landlords and letting agents in complying with regulations.

Learn more

A reminder that you can access helpful information about our service via a page on The LPS Scotland website.  Here you can view and download documents and familiarise yourself with our processes. You may find the following information particularly helpful:

Experience Matters – an overview of The LPS Scotland - Does exactly what it says on the tin. Provides an overview of The LPS Scotland and each process involved from registering to alternative dispute resolution.

Best practice in deposit protection for landlords - List of the key things you’ll need to remember with regards to tenancy deposit protection, including the importance of repayment IDs and tenants’ contact details.

Registering with The LPS Scotland - Process flow diagram that explains how to register with us.

Submitting a deposit - Process flow diagram that explains how to submit deposits once registered with The LPS Scotland

Events

We also regularly attend and organise events to ensure landlords and letting agents are kept up to date with the legislation, what it will mean for you and how The LPS Scotland will work.

We will be confirming a number of new events over the next few months, full details of those events can be found here.  Or, if you’d like us to send you more information on The LPS Scotland following approval from Scottish Government, send us an email or visit our website.

We’ll keep you up to date on developments here on the blog and you can also follow us on Twitter – @LPS_Scotland

More dates added to our Scottish tenancy deposit protection tour!

We’re hosting and attending so many events over the next couple of months we’ve had to create a new page on our website to list them all! Our Introduction to Tenancy Deposit Protection events provide an introduction to the legislation, what it will mean for landlords, letting agents and tenants, discuss the adjudication process and how The LPS Scotland scheme will operate.

This month we’re running a couple of webinars – Kevin Firth will deliver the same presentation but online, giving you the chance to learn about tenancy deposit protection without even leaving your desk.

To register for a webinar click your preferred date below:

Thursday 23rd February - 10:00am-12:00pm

Tuesday 28th February - 2:00pm-4:00pm

We’ll also be heading to Dundee for a presentation on 6 March where you’ll be given our literature packs and freebies. The event details are:

Time: 3:00pm-5:30pm  

Address: Discovery Point, Discovery Quay, Dundee, DD1 4XA  

For more information or to register: Please click here

Compulsory deposit protection is creeping ever closer and it’s important that landlords and letting agents are up to speed with their responsibilities – these events will tell you what you can do now to be ready once schemes launch and how you can manage the process going forward.

If you’d like more information visit our website www.lettingprotectionscotland.com or email us.

Countdown begins to teach Scottish landlords about new deposit responsibilities

The countdown has begun to educate Scotland’s landlords, letting agents and tenants about tenancy deposit protection. The legislation came into force in March 2011 and landlords and letting agents will shortly be required by law to hand that deposit over to an approved third-party custodial scheme – like The LPS Scotland - to ensure it is properly protected.

The Scottish Government implemented the legislation after its research found that 8,000 – 11,000 tenants a year had part or all of their deposits unfairly withheld, equating to between £2.2 and £3.6 million*.

With over 5 years’ experience of running a similar custodial scheme, we know that educating landlords, letting agents and tenants is essential if the legislation is to be effective.

Landlords need to be aware of their new responsibilities to ensure that they don’t fall foul of the regulations and tenants also should take time to learn about the new legislation, to make sure their deposit is securely protected within the new 30 day timeframe.

The new legislation will go a long way to giving tenants, landlords and letting agents the reassurance that deposits are secured properly and the return of money at the end of the tenancy is structured and fair.

We’ve been in Scotland all week speaking at events in Edinburgh, Glasgow and Aberdeen to ensure this message is getting out to the Scottish market and we’ll be setting up further sessions, including an online webinar in the next few weeks.

You can stay up to date with the latest news either here, or on our website and we’ll post details of future events as soon as they become available.

You can also follow us on Twitter - @LPS_Scotland

_{The LPS Scotland is in the process of being approved by the Scottish Government to protect tenancy deposits on behalf of tenants, landlords and letting agents. The service will be free to use and run by Computershare Investor Services PLC which also operates The DPS the only UK-based custodial deposit protection scheme.}

Scotland a step closer to tenancy deposit protection

Our application to run a custodial tenancy deposit protection scheme in Scotland has entered public consultation; you can now view the terms and conditions of our scheme on the The Scottish Government website. The consultation is required by Part 4 of the Housing (Scotland) Act 2006 and will look at the proposed framework of our scheme to ensure it meets all the conditions set out in the Tenancy Deposit Schemes (Scotland) Regulations 2011.

As our operating company also runs the only custodial scheme in England and Wales (The DPS), our application to Scottish Government has benefited from this wealth of experience – we know the process inside and out. We’re experienced in fast deposit repayment, having returned over 900,000 since launch, we have extensive customer support channels online as well as an effective call centre and text messaging service and our adjudicators have resolved over 12,000 disputes quickly and efficiently. Everything we have developed over the last 5 years in England and Wales will be brought to The LPS Scotland service and whilst there are some differences between the Scottish legislation and that in place in England and Wales, we’re well placed to deliver the scheme north of the border.

The Scottish Government has already reviewed our proposed scheme, to ensure compliance with the regulations, and will now await further comment from the public consultation.

We’ll keep you updated with the consultation process, but in the meantime, if you’d like more information on The LPS Scotland you can read our overview brochure.

We’re also running a series of events in which we’ll give you a detailed introduction to the legislation, our scheme and the dispute resolution process. Our next events take place in Glasgow (14^th December) and Aberdeen (10^th January).

For more information, visit www.lettingprotectionscotland.com.

We're heading to Glasgow and Aberdeen to talk about tenancy deposit protection!

We've finalised some new presentation dates in Glasgow and Aberdeen where landlord and letting agents can learn more about deposit protection, the adjudication process, how to prepare and how The LPS Scotland will operate when approved. Kevin Firth, our Director will host the following events:

Glasgow - Wednesday 14th December 2011 Time: 10:00-12:30 Address: Mercure Glasgow City Hotel, 201 Ingram Street, Glasgow, G1 1DQ Email us to register for this event

Aberdeen - Tuesday 10th January 2012 Time: 10:00-12:30 Address: Doubletree by Hilton, Aberdeen City Centre, Beach Boulevard, Aberdeen, AB24 5EF Email us to register for this event

The LPS Scotland will launch early next year following approval from the Scottish Government and as soon as the first scheme launches, landlords and letting agents will have to start protecting tenancy deposits.  

We look forward to seeing you at an event soon. For more information visit our website and follow us on Twitter.

What do Scottish letting agents really think of tenancy deposit protection?

We had the chance to chat to some letting agents at our event in Edinburgh the other week and capture their thoughts on tenancy deposit protection on camera. Agents from Ace Property Management, M E Lettings and 1-2-1 Property Limited gave us their views - I'd be interested to know whether you share their thoughts and how you've been preparing for the legilsation.

If you'd like to attend one of our tenancy deposit protection presentations and find out what the legislation means for you and how our scheme will operate, we're posting new dates for Aberdeen and Glasgow very soon!

For more information, visit our website or send us an email.

Letting agents and landlords already preparing for tenancy deposit protection in Scotland

We’ve had a busy week in Scotland with the Scottish Association of Landlord’s Conference on Tuesday, our own seminar in our Edinburgh office on Wednesday and the East Lothian Landlord’s Forum yesterday. It’s also been a great opportunity to meet a number of landlords and letting agents, get their reactions to tenancy deposit protection legislation and find out how their preparations are coming along.

The majority of landlords and agents at our seminar yesterday were aware of the implications of the new legislation. In fact I spoke to several agents who had already started educating their landlords and changing documents appropriately.

We recorded a few video snippets from some of the delegates which we’re making into a video as we speak – expect that uploaded here soon.

Whilst we covered the impact of the legislation, how The LPS Scotland would operate, and dispute resolution, we gauged from the questions posed that the attendees were keen to explore the whole subject of our dispute service in much greater detail.

General consensus in the room was that the dispute resolution process would present them with the biggest challenge. In fact we had planned on hosting some more intensive ADR workshops for landlords and agents following the launch of the scheme, but after feedback yesterday, we’re looking to host one early next year.

During the workshop landlords and letting agents will get the chance to act as an adjudicator and actually assess  real cases and present their findings. We have used this format with landlords and agents in England and Wales who have found it hugely beneficial.

As well as the more in-depth ADR workshop, we’re planning more introductory presentations in Scottish towns and cities over the coming weeks and will post dates very soon.

If you’d like to attend an event then send us an email and we’ll issue all the information to you.

Alternatively, if you have any questions that let us know either here, via email, or on Twitter.

The Letting Protection Service Scotland (The LPS Scotland) prepares to protect tenancy deposits

As you may know, the Scottish Government is introducing legislation that will make it compulsory for all landlords and letting agents in Scotland who take deposits for a relevant tenancy to protect them with a Government approved custodial tenancy deposit scheme. The LPS Scotland has submitted an application to run a scheme and, once approved by the Scottish Government, will be the only provider with any experience of running a custodial tenancy deposit protection scheme.

It will be operated by the same company who run The Deposit Protection Service (The DPS) – the only company with five years’ experience of running a custodial scheme. The DPS - which currently operates in England and Wales – has protected more than 1.7m deposits to date, amounting to more than £1.3 Billion.

Experience matters and having already established The DPS from the beginning we know how to support landlords and letting agents through the transition of new legislation. We’ve established tried and tested systems, developed robust processes and continually innovated to ensure we’re providing the best possible service to our customers.

When approved, The LPS Scotland will use this knowledge to provide fast, free and secure deposit protection to support Scottish landlords and letting agents in complying with regulations.

A bit about the legislation

Under the Tenancy Deposit Schemes (Scotland) Regulations 2011, which came into force in March 2011, landlords and letting agents will have a duty to protect tenants’ deposits as soon as the first approved scheme launches. From that date they’ll have 30 days to protect deposits for all new tenancies. Landlords holding deposits for existing tenancies will have 9 months from the launch of the first scheme to protect their tenants’ deposits.

The scheme will hold on to the deposit for the duration of the tenancy – providing assurance to tenants that it is not being used for any other purpose – and at the end of the tenancy both parties will agree on how the deposit should be repaid. The DPS currently repays deposits in an average of two working days from the point of agreement.

Kevin Firth, Director of The DPS will be giving a presentation on 9^th November at our Edinburgh office where you can learn more about the legislation, what it will mean for you and how The LPS Scotland will work once approved.

He’ll also be sharing his experiences of running the scheme for landlords and tenants in England and Wales.

If you’d like to attend the event please email us to register your interest. Or, if you’d like us to send you more information on The LPS Scotland following approval from Scottish Government, send us an email or visit our website.

We’ll keep you up to date on developments here on the blog and via Twitter (LPS_Scotland).